Frequently Asked Questions

On this page you will find the answers to our most frequently asked questions. You can also see the current status of your order.

  • My Orders

    If you have any questions or concerns regarding your order, we’ve compiled some general information that might help with your purchase at Gent Cause

  • Payment

    Discover the available payment methods and practices we offer to make your shopping experience at Gent Cause smooth and convenient.

  • Shipping

    Find answers to all your frequently asked questions about shipping, delivery times, and more to ensure a seamless shopping experience with Gent Cause

Need some help?

Contact our customer relations team through one of the channels below.

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Available for all your questions from

Monday – Friday 09:00 – 21:00

Saturday – Sunday 10:00 - 18:30

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